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ÌÇÐÄVlog Student Support

Select Connect, SIMnet or ALEKS below to find support resources to set you up for success.

Learn how to complete assignments, track your progress, and more.

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Access videos and guides for the most common SIMnet support topics.

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Access videos and guides for the most common ALEKS support topics.

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Access GO training materials, including start-up guides, and more.

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Want to chat? Our team is available to help.

Tech Support Representatives

Visit theÌýÌýor contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Ìý±Ê³ó´Ç²Ô±ð:Ìý(800) 331-5094
ÌýOnline:Ìý
ÌýChat:Ìý

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

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Visit theÌýÌýor contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

Ìý±Ê³ó´Ç²Ô±ð:Ìý(800) 338-3987
ÌýFax:Ìý(800) 953-8691

By Mail:
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P.O. Box 182605
Columbus, OH 43218