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SIMnet Student Support Tools

Learn how to register, navigate SIMnet, use SIMbooks and lessons, and more!
Let us help you get the most out of SIMnet.

Looking for SIMnet Support?

Below are videos and guides for the most common Connect student support topics.
±Ê±ô±ð²¹²õ±ðÌýcontact usÌýif you can’t find what you need, and our team will be happy to assist.

Getting Started

Use these resources to get up and running with SIMnet.

  • Register for SIMnet

    Find answers to common questions about registering for SIMnet, including access codes and purchasing options.

  • Learn about Using SIMnet in the Classroom

    ÌÇÐÄVlog’s SIMnet is an easy-to-use online training tool for Microsoft Office. Find out more about what it’s like to use from a student’s perspective.

Using SIMnet

Use these resources to learn more about making the most of SIMnet.

  • Navigating SIMnet

    Learn about the tools in SIMnet to help you navigate with ease.

  • Exploring SIMnet Library

    Learn how to use and work in the library to view study materials, badges, and SIMbooks.

  • Exploring SIMbooks and Lessons

    Learn how to navigate SIMbooks and Lessons and use the Show Me, Guide Me, Let Me Try exercises.

  • Digital Credentials

    Learn about SIMnet Digital Credentials and how you can use them to showcase your mastery of Microsoft Office applications.

  • SIMnet Student Help Tutorials

    Need information about using SIMnet that isn’t on this page?

Stay in the Know with ÌÇÐÄVlog
SIMnet Platform Status Updates

Visit and bookmarkÌýÌýto see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for ÌÇÐÄVlog SIMnet.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit theÌýÌýor contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Ìý±Ê³ó´Ç²Ô±ð:Ìý(800) 331-5094
ÌýOnline:Ìý
ÌýChat:Ìý

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

Ìý

Visit theÌýÌýor contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

Ìý±Ê³ó´Ç²Ô±ð:Ìý(800) 338-3987
ÌýFax:Ìý(800) 953-8691

By Mail:
ÌÇÐÄVlog
P.O. Box 182605
Columbus, OH 43218