Connect Student Support

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Connect Student Support Tools

Learn how to navigate Connect, complete proctored assignments, track your progress, and more! Let us help you get the most out of Connect.

Looking for Connect Support?

Below are videos and guides for the most common Connect student support topics.
�ʱ��𲹲��contact us��if you can’t find what you need, and our team will be happy to assist.

Getting Started

Use these resources to get up and running with Connect.

Connect Access Code and Purchase FAQ

Find answers to common questions about Connect access codes and purchasing options.

View the Connect Access Codes and Purchase FAQ Page
How to Navigate Connect

Learn how to navigate the Connect home page and course menu.

Visit the How to Navigate Connect Page
Connect Student Accessibility Tips

Use this how-to guide to learn how to navigate Connect using accessibility tools and resources.

Visit the Student Accessibility Tips Page
Where to go for help with Connect

Need technical support for Connect? Our digital support team is here to help.

Visit the Where to Go for Connect Help Page
Register for Connect

If your instructor gave you a URL to register for your course, follow these instructions to get up and running in Connect. If not, please contact your instructor for your registration instructions.

View Standalone Connect Student Registration Page
Connect + Loose Leaf Option

Once you have purchased access to Connect, you can also purchase a loose leaf physical copy of your textbook for a great price!

View Connect + Loose Leaf Option Page
Student Experience in Virtual Labs

Students, take a quick look at what you can do using Virtual Labs this term!

Visit the Student Experience in Virtual Labs Page

Completing Assignments

Learn how to easily complete assignments and track your progress.

Completing Connect Assignments

Learn how to find and complete your Connect assignments.

Visit the Completing Connect Assignments Page
SmartBook Overview - Student

Get the most out of SmartBook when you learn the best and easiest way to find and complete your assignments in Connect.

Visit the SmartBook Overview - Student Page
SmartBook Grading and Recharge for Students

Learn how to view your SmartBook grades and how to use recharge mode for further studying.

Visit the SmartBook Grading and Recharge for Students Page
Completing a Writing Assignment

Learn how to complete a Writing Assignment in Connect, utilizing the functionality of grammar and originality checker, and Peer Review

Visit the Completing a Writing Assignment Page
Viewing your grades in Connect

Learn how to view your grades and track your progress within Connect.

Visit the Viewing Your Grades in Connect Page
Critical Thinking Assignment Student Overview

Critical Thinking Assignments are an active reading and critical thinking tool that helps guide students through the process of critical reading and analysis before, during, and after reading.

Visit the Critical Thinking Assignment Student Overview Page
Virtual Labs - Student Self-Study & Viewing Lab Data After Submission

Already submitted your virtual lab but would like to use it for review? Watch this video to learn how!

Visit the Virtual Labs - Student Self-Study & Viewing Lab Data After Submission Page
Virtual Labs - Saving Lab Data as PDF or Printing

Once you have your virtual lab data collected, you may wish to save it as a PDF or print it before submitting. Watch this video to learn how!

Visit the Virtual Labs - Saving Lab Data as PDF or Printing Page
GoReact Video Capture Student User Guide

Students, take a quick look at what you can do using GoReact this term!

Visit the GoReact Video Capture Student User Guide Page
GoReact - How to Submit a Recording

Learn the steps to submit a recording.

Visit the GoReact - How to Submit a Recording Page
GoReact - How to Participate in a Group Recording Assignment

Get tips on participating in a group recording assignment.

Visit the GoReact - How to Participate in a Group Recording Assignment Page
GoReact - How to Complete Peer and Self Reviews

This video shows you how to complete peer and self-reviews.

Visit the GoReact - How to Complete Peer and Self Reviews Page
GoReact - How to View Feedback and Grades

See how to view feedback and grades in this video.

Visit the GoReact - How to View Feedback and Grades Page

GoReact Student Resources

GoReact Video Capture Student User Guide

Students, take a quick look at what you can do using GoReact this term!

Visit the GoReact Video Capture Student User Guide Page
GoReact - How to Submit a Recording

Learn the steps to submit a recording.

Visit the GoReact - How to Submit a Recording Page
GoReact - How to Participate in a Group Recording Assignment

Get tips on participating in a group recording assignment.

Visit the GoReact - How to Participate in a Group Recording Assignment Page
GoReact - How to Complete Peer and Self Reviews

This video shows you how to complete peer and self-reviews.

Visit the GoReact - How to Complete Peer and Self Reviews Page
GoReact - How to View Feedback and Grades

See how to view feedback and grades in this video.

Visit the GoReact - How to View Feedback and Grades Page

Completing Proctored Assignments

We’ve got everything you need to know about proctored assignments.

Proctorio Student Orientation

Learn about the Proctorio student experience, including purchase, setup options, and proctored assignment checks.

Visit the Proctorio Student Orientation Page

Accessing the eBook

Did you know that your Connect course automatically includes an eBook? Don’t miss out on this additional study tool.

eBook in Connect User Guide

Learn how to navigate the eBook, take notes, build study guides, and download the ReadAnywhere app.

Visit the eBook in Connect User Guide Page
Use the ReadAnywhere app

Learn how the free ReadAnywhere app can help you study anytime, anywhere on your smartphone.

Visit the ReadAnywhere App Page
eBook Student Overview

Learn more about the ��Vlog eBook, including how to navigate, take notes, highlight and more.

Visit the eBook Student Overview Page
The ��Vlog AI Reader

��Vlog’s AI Reader is a generative AI learning tool within your eBook. You can explore course content by digging deeper into areas where you need to better understand the material.

Visit the ��Vlog AI Reader Page

Stay in the Know with ��Vlog
Connect Platform Status Updates

Visit and bookmark��to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for ��Vlog Connect.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the��or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

��ʳ�ǲԱ�:��(800) 331-5094
��Online:��
��Chat:��

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

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Visit the��or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

��ʳ�ǲԱ�:��(800) 338-3987
��Fax:��(800) 953-8691

By Mail:
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P.O. Box 182605
Columbus, OH 43218

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