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Import Students/Rosters - Create New Student Accounts

Learn how teachers import new student accounts and roster students to classes using bulk upload templates and tools.

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This article applies to districts that useÌýDirect Login and Manual-Rostering. Direct Login means that teachers, students, and administrators log in atÌý. Manual Rostering means that teachers manually redeem program content and roster their own classes.

If you are unsure which Access Service applies to your district, please seeÌý
Ìýfor more information.Ìý


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This article and walkthrough guides teachers through creating new student accounts using the bulk upload process.

For a full page view of the demo, .

For a Spanish version of the demo, .

Once student accounts are created, for steps on how toÌýmanually add students to a class, follow the steps in the appropriate document based on the program and platform being used.

The process of updating students through the Import Students/Rosters tool isÌýschool-specific. This means that the students will only be assigned to the school that you are assigned to/have selected (if assigned to multiple schools as a teacher).

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Access Import Students/Rosters

Enter New Student Accounts

Upload Students/Rosters File

Access Import Students/Rosters

1.Ìý

2. From your My Programs page,Ìýselect Import Students/Rosters.

Important!ÌýIf you are connected to multiple schools, click on theÌýProfileÌýbutton at the top-right of your account and select the correct school from theÌýOrganizationÌýsection of the menu.

Enter New Student Info

1. Click on the preferred file format for theÌýBlank Template. The document will download to your device.

We highly recommend downloading theÌýExport StudentsÌýfile to verify the students do not yet have an account created. If they do have an account, follow the steps in the Add Existing Student Info section.

2. For every new student you need to roster, youÌýmustÌýenter aÌýStudent ID,ÌýFirst Name, andÌýLast Name.

3. Enter aÌýGrade LevelÌýfor every student. We recommend entering anÌýEmailÌýfor each student if they have one assigned to them.Ìý These are both optional fields.

4. Entering aÌýUsernameÌýandÌýPasswordÌýfor each student is optional. The system will generate a username andÌýtemporary passwordÌýfor each student if you leave these fields blank.

5. Leave theÌýUser GUIDÌýfield blank, as the system will generate one for each new student.

6. Save the roster file somewhere easy to locate on your device.

Upload Students/Rosters File

1. On theÌýImportÌýStudents/RostersÌýpage, click theÌýChoose FileÌýbutton and select the completed copy of the template from your computer.Ìý

2. Click theÌýUploadÌýbutton.



The page will automatically navigate to theÌýUpload HistoryÌýpage. Depending on how large the file is, the time will vary on the upload process.


TheÌýStatusÌýof your importÌýshowsÌýits current stage of processing:ÌýÌý

  • QueuedÌýmeans that the import will be processed as soon as possible but has not started yet.ÌýÌý

  • In ProgressÌýmeans that the import has started processingÌýÌýÌý


To check the status of your import, click the RefreshÌýbutton at the top-left.Ìý


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Once the status changes to Completed, your file has finished processing. If you see Completed with ErrorsÌýin theÌýStatusÌýcolumn, this means a portion of your file was unable to process some of the entered data.ÌýÌý

You can click theÌýActionsÌýicon to download the Uploaded File, Completed File, and Error File.Ìý
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  • °Õ³ó±ð Uploaded FileÌýis the exact file that you uploaded (minus account passwords if you included those on your original file). It's available so that you can access it later if needed.Ìý
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  • °Õ³ó±ð Completed FileÌýis a summary of all student and class information that was processed successfully. Ìý

    • Each account created via the import process now has a system-generated User GUID.ÌýÌýÌý

    • If you left the username and password columns blank, the file contains the system-generated usernames along with a temporary password for each account. 

      • The temporary password will expire when it is initially used; theÌýstudentÌýwill be required to set their own permanent custom password once they log in to their account.

      • If the student(s) don't access their account within 90 days of the temporary password being set, an administrator or teacher will need toÌýmanually reset their password.ÌýÌý

    • Share the usernameÌý(and password, if applicable)Ìýon this file withÌýyour students so they can access their accounts.Ìý
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  • °Õ³ó±ð Error FileÌýis a summary of the students and/or classes that did not process successfully. It shows the rows that triggered the error and the specific reason why these rows failed in theÌýErrorÌýcolumn on the far right.ÌýÌý

    • If the data was partially processed and aÌýstudentÌýand/or class was created, the ErrorÌýfile will include the relevant GUIDs for thoseÌýstudent(s) and/or class(es).ÌýÌý

    • You can review the error message(s) and correct the information.ÌýCorrectÌýthe issues described in the error message,Ìýsave the updated file to your computer, and re-import it.

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