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Support Tools and Best Practices

Learn how to use Sharpen Companion alongside the Connect and ÌÇÐÄVlog GO platforms. Here faculty will find support to offer reliable study prep and students will find tips to get started with Sharpen and integrate it into their study habits.

Watch this video for an overview of Sharpen's key study features and navigation.

About Sharpen and Sharpen Companion

What is Sharpen? Sharpen is the ultimate college study app that revolutionizes exam prep. Click here for a full product overview.ÌýÌý

Sharpen Companion can be added to an instructor’s Connect or ÌÇÐÄVlog GO course to give students access to premium study content for a single title. This must be set up in advance of the first day of class.

What do you need help with?Ìý

  • How to Create and Deploy the Sharpen Companion Assignment in Connect

    If you're using Connect with Sharpen in your course, this video walks you through how to assign Sharpen to your students. This assignment gives students an easy way to launch the app from Connect or their LMS and get started. You’ll be able to give points to your students who open Sharpen by this access point and use it to study. To complete the assignment and earn the allotted points, students must launch Sharpen from this access point and complete at least one activity.

    Visit the How to Create and Deploy the Sharpen Companion Assignment in Connect Page

  • Connect and Sharpen Companion Registration Guides

    On the first day of class, share this with students to show them how to access Connect and Sharpen Companion immediately. Choose whether you have Inclusive Access or regular integration.

    Visit Connect and Sharpen Companion Registration Page

  • ÌÇÐÄVlog GO and Sharpen Companion Registration Guides

    On the first day of class, share this with students to show them how to access ÌÇÐÄVlog GO and Sharpen Companion immediately. Choose whether you have Inclusive Access or regular integration.

    Visit ÌÇÐÄVlog GO and Sharpen Companion Registration Page

  • New to Sharpen?

    Explore the Instructor and Student Sharpen Companion guides for an overview, key features, helpful resources—including templates for adding Sharpen to a syllabus and how to log in for study tips.

    Visit the User Guide Page

  • How to Access Sharpen

    Learn how to download, access, and start using Sharpen today.

    Visit the How to Access Sharpen Page

  • ALEKS and Sharpen Companion Registration Guides

    On the first day of class, share this with students to show them how to access ALEKS and Sharpen Companion immediately. Choose whether you have Inclusive Access or regular integration.

    Visit the ALEKS and Sharpen Companion Registration Guides Page

  • Sharpen Advantage Student Registration and User Guides

    On the first day of class, share these documents with students to show them how to register for Sharpen, start studying, and use Sharpen throughout the semester to prepare for exams.

    Visit the Sharpen Advantage Student Registration and User Guides Page

Unsure which access type to share with your students?ÌýÌý

Each integration and access type has a slightly different registration process. If you’re unsure of the access type used for your course,ÌýpleaseÌý

  • If You Have:

    Inclusive Access

    If you’ve set up Inclusive Access for your students, they will not need to purchase additional access to Connect as part of the registration process, since billing has already been set up for their materials. Choose the Inclusive Access registration materials for your LMS to guide them through the process.

  • If You Have:

    Regular Deep Integration

    If you do not have Inclusive Access in your course, students will need to purchase access to Connect as part of the Connect + LMS registration process. Choose the deep integration registration material to guide them through the process.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit theÌýTech Online Support CenterÌýor contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
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Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Ìý±Ê³ó´Ç²Ô±ð:Ìý(800) 331-5094
ÌýOnline:Ìý
ÌýChat:Ìý

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

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Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new ÌÇÐÄVlog products? Locate contact information for your ÌÇÐÄVlog sales representative.

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Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

Visit theÌýCustomer Service Online Support CenterÌýor contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

Ìý±Ê³ó´Ç²Ô±ð:Ìý(800) 338-3987
ÌýFax:Ìý(800) 953-8691

By Mail:
ÌÇÐÄVlog
P.O. Box 182605
Columbus, OH 43218