ÌÇÐÄVlog

Skip to main content

Import Students/Rosters - Update Existing Student Accounts

Discover how to update existing student accounts using bulk import tools.

Tags

This article applies to Manual Rostering districts.ÌýManual Rostering means that teachers manually redeem program content and roster their own classes.

Ìý

SSO applies to districts that use an SSO portal, district website, or Learning Management System (LMS) to access ÌÇÐÄVlog digital programs, and Direct Login means that teachers, students, and administrators log in at my.mheducation.com.

Not sure which Access Service your district uses? ClickÌýÌýto learn more about the four Access Services that we support.

This article guides teachers through updating existing student accounts using the bulk upload process.

For a full page view of the demo, .

For a Spanish version of the demo, .

Once student accounts are created, for steps on how toÌýmanually add students to a class, follow the steps in the appropriate document based on the program and platform being used.

The process of updating students through the Import Students/Rosters tool isÌýschool-specific. This means that the students will only be assigned to the school that you are assigned to/have selected (if assigned to multiple schools as a teacher).

Article Contents

Access Import Students/Rosters

Update Existing Student Accounts

Upload Students/Rosters File

Access Import Students/Rosters

1.

2. ClickÌýImport Students/RostersÌýon your teacher dashboard.

Important!ÌýIf you are connected to multiple schools, click on theÌýProfileÌýbutton at the top-right of your account and select the correct school from theÌýOrganizationÌýsection of the menu.

Update Existing Student Accounts

1. On the Import Students/Rosters page, click the preferred file format for the Export Students file.

2. On the Export Students file, you can update the following fields:

  • Student ID
  • First Name
  • Last Name
  • Grade Level
  • Email
  • Username
  • Password

DO NOTÌýmake changes or delete the Student GUID. This will cause errors when you go to upload the updated file.

3. Save the student file somewhere it's easy to locate on your device.

Upload Students/Rosters File

1. On the ImportÌýStudents/RostersÌýpage, click theÌýChoose FileÌýbutton and select the completed copy of the template from your computer.Ìý

2. Click the UploadÌýbutton.



The page will automatically navigate to theÌýUpload HistoryÌýpage. Depending on how large the file is, the time will vary on the upload process.


TheÌýStatusÌýof your importÌýshowsÌýits current stage of processing:ÌýÌý

  • QueuedÌýmeans that the import will be processed as soon as possible but has not started yet.ÌýÌý

  • In ProgressÌýmeans that the import has started processingÌýÌýÌý


To check the status of your import, click the RefreshÌýbutton at the top-left.Ìý


Ìý
Once the status changes to Completed, your file has finished processing. If you see Completed with ErrorsÌýin theÌýStatus column, this means a portion of your file was unable to process some of the entered data.ÌýÌý

You can click theÌýActionsÌýicon to download the Uploaded File, Completed File, and Error File.Ìý
Ìý
Ìý
Ìý

  • °Õ³ó±ð Uploaded FileÌýis the exact file that you uploaded (minus account passwords if you included those on your original file). It's available so that you can access it later if needed.Ìý
    Ìý

  • °Õ³ó±ð Completed FileÌýis a summary of all student and class information that was processed successfully. Ìý

    • Each account created via the import process now has a system-generated User GUID.ÌýÌýÌý

    • If you left the username and password columns blank, the file contains the system-generated usernames along with a temporary password for each account. 

      • The temporary password will expire when it is initially used; theÌýstudentÌýwill be required to set their own permanent custom password once they log in to their account.

      • If the student(s) don't access their account within 90 days of the temporary password being set, an administrator or teacher will need toÌýmanually reset their password.ÌýÌý

    • Share the usernameÌý(and password, if applicable)Ìýon this file withÌýyour students so they can access their accounts.Ìý
      Ìý

  • °Õ³ó±ð Error FileÌýis a summary of the students and/or classes that did not process successfully. It shows the rows that triggered the error and the specific reason why these rows failed in theÌýErrorÌýcolumn on the far right.ÌýÌý

    • If the data was partially processed and aÌýstudentÌýand/or class was created, the ErrorÌýfile will include the relevant GUIDs for thoseÌýstudent(s) and/or class(es).ÌýÌý

    • You can review the error message(s) and correct the information.ÌýCorrectÌýthe issues described in the error message,Ìýsave the updated file to your computer, and re-import it.

Top