ÌÇÐÄVlog Whitelist Information
Find the websites and domains that must be unblocked or whitelisted to use ConnectED and Open Learning.
IMPORTANT: This article is primarily for those who manage a protected network, whether it is at a district, at a business, or in a home.
ÌÇÐÄVlogÌýhas a wide range of online products for pre-kindergarten through 12th grade curriculum and beyond. ÌýWe use a variety of sites to support the many different services we offer. ÌýTo ensure your users will have full access and top performance, please whitelist or prioritize traffic to and from our primary domains (recommended) or specific subdomains below.
Primary Domains, with Ports and Protocols
*.mheducation.com
*.mcgraw-hill.com
*.mhedu.com
Ports: Port 443 (https) is required for most features. ÌýPort 80 (http) is supported for some pre-login pages, like Minimum Requirements.
Protocols: TCP only; no UDP
| EXAMPLE: How to enter domains in Chrome "Allow" lists |
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Common Subdomains
|
Subdomain
|
Ìý | Purpose |
| my.mheducation.com | Ìý:Ìý | Consolidated login portal |
| my1.mheducation.com connect2.mheducation.com |
Ìý:Ìý | Shared services |
| connected.mcgraw-hill.com | Ìý:Ìý | Shared services and legacy login portal |
| catalog.mcgraw-hill.com | Ìý:Ìý | High-performance media services |
| labmanager.mcgraw-hill.com | Ìý:Ìý | Assignment manager for EM4 and most post-2016 titles |
| assess.k12.mhedu.com | Ìý:Ìý | Assignment manager for most pre-2017 titles |
| dss.k12.mhedu.com | Ìý:Ìý | Data services |
| help.k12.mhedu.com | Ìý:Ìý | User guides and documentation |
Domains for Specific Products or Components
| Subdomain | Ìý | Purpose |
| aleks.com | Ìý:Ìý | ALEKSâ„¢ learning system. ÌýIncludes: Ìýhttps://mh.my.site.com/DTS/s/article/ALEKS---Whitelist-Information?dc=All_Users_Tech_Mobile |
| mhlearnsmart.com | Ìý:Ìý | ³¢±ð²¹°ù²Ô³§³¾²¹°ù³Ùâ„¢ |
| ocr.mcgraw-hill.com | Ìý:Ìý | (prefix for) Open Court Readingâ„¢ |
| softlayer.net | Ìý:Ìý | StudySyncâ„¢ media delivery through IBM Cloud |
| studysync.com | Ìý:Ìý | StudySyncâ„¢ application. ÌýIncludes prefixÌýapp |
| author.muzzylane.com | Ìý: | Reveal Math®ÌýK-5 partner |
| cdn.jsdelivr.net | Ìý | Reveal Math® assignment access |
For Redbird, see the article: What Websites Should be Unblocked to Use Redbird Courses?
Domains for Achieve3000 Literacy
*.achieve3000.com
cdn.pendo.io
www.googletagmanager.com
www.google-analytics.com
*.cobrowse.io
cdn.cloudflare.io
*.readspeaker.com
*.newrelic.com
*.uconnectlabs.com
www.youtube.com
achieve.candidcareer.com
Domains for Service Partners
Third-party services to ensure performance and reliability.
| Domain | Ìý | Purpose |
| s3.amazonaws.com | Ìý:Ìý | Media delivery services through Amazon S3. ÌýProxied byÌý*.mheducation.com, so separate whitelisting may not be required. |
| compute-1.amazonaws.com | Ìý:Ìý | File transfer services. |
| google-analytics.com | Ìý:Ìý | Webpage statistics. ÌýIncludes prefixÌýssl. |
| nr-data.net | Ìý:Ìý | System monitoring. ÌýIncludes prefixÌýbam. |
Administrative Subdomains
Only required by certain administrators and teachers, not students.
| Subdomain | Ìý | Purpose |
| an-adminreports.mheducation.com | Ìý:Ìý | (prefix for) Administrative Reports |
| access.mheducation.com access-support.mheducation.com |
Ìý:Ìý | (prefix for) Access Manager |
| dle-cdn.mheducation.com | Ìý:Ìý | (prefix for) Content Delivery Network |
| desire2learn.com | Ìý:Ìý | Professional Development for products. |
| esolutions.mcgraw-hill.com | Ìý:Ìý | (prefix for) eSolutions Manual. ÌýNon-encrypted static content.Ìý(http) |
| zendesk.com | Ìý:Ìý | Professional Development for assessments. ÌýIncludes prefixÌýmheassessments. |
| status.mheducation.com | Ìý:Ìý | (prefix for) Platform Status Center. ÌýAlso the redirect fromÌýstatus.mheonline.com. |
Related Articles
Achieve3000 Literacy - Whitelist Information
K-12 Connect - Whitelist Information
Actively Learn - System Requirements and Whitelist
Achieve3000 Literacy - System Requirements
K-12 Connect - System Requirements
Why don't we provide IP addresses?
IP addresses are often tied toÌýphysical locations and hardware, which can be more susceptible to temporary loss of connection. ÌýIn contract, subdomains are relatively static, and maintain availability and performance of the service,Ìýeven when some of the hardware supporting itÌýis inaccessible.
If your filters require static IP addresses, you may use public DNS services to look up valid IP addresses for each of ourÌýsubdomains, and should re-validate periodicallyÌýto maintain access for your users. ÌýHistorically, mostÌýof our subdomains keep the same IP addressÌýfor at least several months at a time. ÌýHowever, the subdomain catalog.mcgraw-hill.com (and by extension, s3.amazonaws.com) is used to deliverÌýhigh-performance, high-availability media, and our provider, Amazon Web Services, changes IP addresses throughout the dayÌýto accommodate geographic and volumetric changes amongÌýactive users.