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Are you a student looking for help?ÌýGet SIMnet supportÌý

SIMnet Instructor Support
Tools and Best Practices

We’ve got the tools to make SIMnet simple. Learn how to build courses, sync with a Learning Management System (LMS), use reports, and more! Let us provide the SIMnet help you need.

New to SIMnet? Watch These Videos to Get Started.

Additional Videos

Course SetupÌý(View AllÌýTopics)

Explore our course setup resources to learn how to build a course,
sync with a Learning Management System, and more.

  • Quick Start Guide

    Learn about system requirements, assignment types, and class management best practices.

Assignments, Exams, Grading, and ReportingÌý(View AllÌýTopics)

These resources will help you easily build and manage assignments and exams, as well as use the gradebook and reports to help manage your course.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit theÌýÌýor contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

ÌýPhone:Ìý(800) 331-5094
ÌýOnline:Ìý
ÌýChat:Ìý

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get StartedÌý

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Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new ÌÇÐÄVlog products? Locate contact information for your ÌÇÐÄVlog sales representative.

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Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

Ìý

Visit theÌýÌýor contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

ÌýPhone:Ìý(800) 338-3987
ÌýFax:Ìý(800) 953-8691

By Mail:
ÌÇÐÄVlog
P.O. Box 182605
Columbus, OH 43218